Serenity Vet Services

FAQ's

Commonly Asked Questions

As your pet ages, making it into the clinic can become more and more of a challenge – both physically and with an increased level of stress on your pet. All pets and breeds are different when it comes to their last stage of life. When you and your veterinarian determine that in-clinic care is no longer the best option for your pet, and expensive bloodwork and testing is no longer necessary, there are still in-home options for pain management and palliative care that enhances the quality of life for your pet and allows for more affordable treatment options for you, the pet parent. 

Determining the right time can be challenging. Signs may include persistent pain, difficulty breathing, loss of appetite, or changes in behavior. We have created this assessment tool to help you navigate this difficult decision and also offer virtual consultations to discuss your pet’s condition and explore options if the decision is still uncertain.

The first step with Serenity Veterinary Services is always a virtual consultation. There is an upfront $45 deposit that is collected at the time of the consultation, but this deposit will be credited towards any future services. 

During your virtual consultation, we talk about options of hospice care, in-home euthanasia and aftercare options. 

When you decide it is time to put your pet to rest, you may find it helpful to do any of the following: 

  • Prepare a special treat for your pet; this can be an old-standby favorite or perhaps a “forbidden” food like chocolate chip cookies or a cheeseburger! 
  • Think about what background noise you would like during the appointment – perhaps a certain genre or artist, a curated spotify playlist, or just silence. 
  • Video call with family members who can’t be present to give them a chance to say goodbye. 
  • Prepare an area with your pet’s favorite bed and blankets.
  • When thinking about a preferred location for the appointment within your home, consider accessibility, especially if you have a large dog. 
  • Reminisce about special times together. Write a note to your pet to be cremated alongside them. 
  • Make and complete a bucket list.

Our veterinarian will arrive at your home wearing either scrubs or plain clothes (never a white coat, because some pets have learned that white coat means shots, which causes anxiety.). 

While we say hello to your dog or cat and give them a chance to get comfortable with us, we’ll review the entire home euthanasia process, confirm aftercare options, have you sign a consent form, and collect any remaining payment.

After your pet has passed, your family will have time alone to say goodbye. Aftercare arrangements will take place based on your specific requests. 

Appointments typically last about 30 to 60 minutes, but the exact time can vary based on your pet’s needs and how long you wish to spend with them.

This decision is personal and influenced by your family’s dynamics. Children of various ages process grief in different ways, and you may find valuable guidance in this resource.

Other pets can be present if they are not aggressive or disruptive. Often, other pets are curious about new people in their home and can draw attention away from the pet that we want to focus on. If you choose to put away your other pet(s) during the appointment, they can say their goodbye’s when the veterinarian steps out of the home after your pet has passed.

Yes. We recognize that some pets may feel anxious around new people and our team is trained to approach these situations with care and can work to establish a calming environment for your pet. If you inform us in advance, we can create a safe and low-stress plan to ensure your companion can pass peacefully at home. Please let us know when scheduling if you think your pet may need additional support.

We love to partner with local animal hospitals. If you wish, you can supply any records you may have to allow us to get a good history on the progress of your pet. If you elect to have hospice care, a visit/consult summary will be relayed to your existing veterinarian to ensure everyone is on the same page. When time comes to say goodbye, we will communicate your pet’s passing to your veterinarian. Ashes can also be picked up at your veterinarian’s office.

You can request an appointment through our website or by contacting us directly. We’ll work with you to find a time that suits your needs.

Our doctor will arrive at your home and gently knock on the door (or send a text if you prefer) to announce their arrival. During the appointment, the doctor will explain each step of the euthanasia process, prioritizing your pet’s comfort and dignity.

The procedure involves two injections: the first is a sedative administered under the skin, which takes effect in about 10-15 minutes. The second injection is given into a vein and will gently stop the heart within 1-2 minutes. Afterward, the doctor will confirm that your pet has passed and will step outside to give you and your family some privacy for your goodbyes.

When you’re ready, we will respectfully escort your pet from your home to the crematorium. If you choose private cremation, the ashes will be returned to you within 10-14 days.

Other pets may be present if they are calm and non-disruptive. Often, they can be curious about new people in the home, which might draw attention away from the pet we are focusing on. If you prefer to keep your other pet(s) in another area during the appointment, they can say their goodbyes when the veterinarian steps outside after your pet has passed.

Feel free to reach out to us via phone or email. We’re here to provide support and answer any questions you may have about our services.